Frequently Asked Questions

Product Questions

How are the products made?

Please see the product details section underneath the product item.

How do I care for my products?

Please see the product details section underneath the product item.

Returns, Exchanges, and Cancellations

Please find an overview of the Return Policy below.

Return/Exchange Policy?

Please see the product details section underneath the product item for return and exchange eligibility.

Cancellations?

Not accepted.

Please contact if you have any problems with your order.

Shipping

Please find an overview of the available shipping options below.

Economy

Cost:

From USD $3.99+

Domestic Delivery (US):

4-8 business days

Standard

Cost:

From USD $4.75+

Domestic Delivery (US):

2-5 business days

Priority

Cost:

Calculated individually

Domestic Delivery (US):

2-3 business days

Express

Cost:

From USD $7.99+ (+$2.40 for each additional item)

Domestic Delivery (US):

2-3 business days

Note: Not applicable for all products.

Production

The production time for an order depends on various factors, including the time of year, product availability, and order size. Most orders are shipped within 2-7 business days after the order is submitted. However, it's important to note that the fulfillment timeframe may vary for each order.

What is the average production time?

While the average production time is not guaranteed (holidays and high-volume seasons will cause production time to increase), the following numbers may be helpful.

  • Clothing: 2-8 business days

  • Mugs: 2-8 business days

  • Home & Living: 2-5 business days

  • Accessories: 2-8 business days 

  • Posters: 2-8 business days

Note: These dates are estimates; it is not guaranteed that the order will ship or be delivered by those dates.

Why is my order taking longer than expected?

Occasionally, the order fulfillment may take longer than initially expected. This may be caused by one of the following:

  • The garment is out of stock and needs to be ordered from the supplier.

  • The product did not pass the post-production quality check and needs to be reprinted to ensure a high-quality standard.

  • The order contains 12 or more items.

Note: If your order hasn't been updated or shipped within 7 business days, please get in touch for a status update.

Can the production time be expedited?

Unfortunately, the production time cannot be expedited. If you're within the US, you have the option to choose Express Delivery. This service expedites production and delivery times, aiming to deliver orders within two business days.

If Express Delivery does not suit your needs, you may consider upgrading the shipping method to Priority Shipping (if offered for selected product(s)) to speed up the delivery time.

Note: If Priority Shipping is selected, the standard production time will still apply.

Packaging

Packaging is completed via Printify. Printify's Print Providers use several different types of packaging, selecting the most appropriate option based on the product type. Extra care is taken to ensure maximum protection of fragile products. Products: Clothing, Mugs, Home & Living, Accessories, Posters

Clothing

High-quality poly-mailer bags, paper envelopes, and cardboard boxes in a variety of sizes (for larger orders).

Mugs

Depending on the chosen Print Provider, mugs will be packaged in durable polystyrene boxes or recyclable cardboard boxes with additional inserts for padding.

Note: Actual product packaging may vary and is subject to change.

Home & Living

High-quality poly-mailer bags are used for soft products, while cardboard boxes may be used for larger orders. Products that require extra protection will be shipped in padded mailers or cardboard boxes.

Accessories

Waterproof poly-mailer bags are used for soft products. If required, padded mailer bags are used for extra protection. Phone cases are shipped in padded envelopes or recyclable cardboard shippers.

Posters

Posters are protected with tissue paper and shipped in extra thick cardboard tubes (circular and triangular).

Framed posters will be packaged in protective carboard boxes.

All items subject to change.